I have been really pleased with the acrylic mirror which arrived yesterday and the delivery service we received.
Thank you very much for your quick service in supplying me with a acrylic plastic mirror, the kids love it.
Well, I have received my delivery and am very pleased with the product. However I had no notification of delivery time or any idea that it was being delivered when it arrived. It was just luck that my son happened to be home and was able to help with the delivery. Not sure whose job it is to communicate with the customer but it failed in this instance. However I do appreciate this opportunity to explain and feel that perhaps I am just an isolated case. Apart from the delivery communication I am extremely happy with the product.
Thank you for your help with this.
Mr R Humphries
Nice to hear from you again and wow, what a high level of customer service
you guys provide! Our mirrors haven't been installed yet but so far I've been really impressed by your:- rapid response to e-mail queries
- helpful and polite staff
- very efficient turnaround from initial query to order and delivery
- excellent value for moneyI will certainly forward on a photo of myself and Connie (a very pretty Danish Warmblood mare) standing by our new mirrors when they're installed.
I think I'll be ordering more mirrors from you in the future as I can see many more applications for them, such as: in the garden (very nice against a wall behind some foliage) and also in horse trailers for those horses who don't like travelling alone - they get an "imaginary friend" to travel with!
I'm also trying to get you more business by forwarding on your details to a couple of horsey contacts: one guy (Pete Smith) is building his own yard. He's keen to put up some mirrors in his new outdoor school. He's currently at our Yard and has seen the mirrors so he can see the quality of product for himself.
Clive (the chap who runs our Yard) wanted two mirrors for the indoor school (which is why I placed a second order)- my guess is that he'll be ordering more soon to stop me nagging him about 2 not being enough in there and needing at least 4 more!
I must say thank you for such a remarkably efficient service. Ordering online is always a bit of a gamble, but I felt that I was being dealt with very personally and that you really care about your customers. The biggest surprise was the speedy delivery as I have ordered plastic sheet before from another company, and waited two weeks for it to arrive. I would like to say I am very pleased with all aspects of the order including, ordering, quality of the product itself, prices, and the delivery, and wouldn't hesitate to use [and recommend] your company again. Thanks again,
Miss C. Souter
I would like to commend you and your delivery agent for the prompt and efficient service provided. While we were busy exchanging e-mail messages my order had obviously been picked and was delivered to my home address by 10.00 a.m. on Friday.
Your goods arrived and the job is now complete. I must say that we are very pleased with the result and the quality of the goods which has transformed our conservatory no end.
We did have one minor hiccup in that one of the stop end plates broke as I fitted it. Is it possible to put one in the post please?
Thanks for your email and thanks for the mirros and your service both are A1.
We are using the mirrors for an exhibition in Birmingham mid September, so we will forward some pictures after the event.
I bought a sheet of acrylic mirror to glaze the north wall of my greenhouse,
which abuts another building.
The turn around time was stunning (18 hours).
It was found to be slightly damaged when I unpacked it but, since I had
mis-estimated how much I needed, the wall was not going to be fully glazed
What is there seems excellent. It will be interesting to see how well the
mirror quality is sustained.
I cannot afford to buy another sheet to complete the job but if you ever
have a damaged sheet to dispose of let me know.
Thanks I was amazed at the delivery. Goods arrive early morning following day.
Many thanks for the efficient service and the competitive price
Will recommend you to others.
thanks for your e.mail . All went very smoothly thanks very impressed with the service . Rceived in less than 24hrs .
Our main usage is for glazing bus /sea side shelters.
We will of course contact you should we have any further comments/queries in future
great service when i used you before!
will be placing my order this week
Just to let you know that I have now installed the second of my two orders and to say how pleased I am with the kits.
The quality of these products is outstanding and the design a credit to your design team, which has shown meticulous attention to detail.
I can unreservedly recommend these double glazing kits to anyone. If assembly is done with careful attention to detail the results are very rewarding. I am 81 years old and encountered no problems once I had controlled my haste. (At my age one is always keen to leave no task unfinished !)
To all at Protech.
I would just like to say thank you for the professional way in which you handled my order. The lady who took the order was courteous and even phoned back to give me a delivery date. The driver phoned 45 minutes before delivery and offered to help carry the plastic up 3 flights of stairs. In this day and age it is wonderful to find such a company as yours.