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The windows came as promised on Friday - smashing delivery bloke, very pleasant, cheery and helpful. We installed the windows this afternoon - the difference is awesome (we had previously upgraded our double glazing and still had noise problems from our busy, main road location). We are definitely looking to upgrade a further two windows when budget allows. The windows were easy to install - the size of our frames made them a bit cumbersome to move about and get upstairs (which we had already anticipated, having wrestled 2 Victorian wardrobes up there a few months back!) - but other than that no probs. Once I've got the window dressing sorted out I'll send better photos (we have period room settings so it might be useful to show that the secondary glazing isn't too intrusive). Thanks for an excellent service. Mr. Phillips